CHANGES & RETURNS

Changes and returns

The customer has the right to return the products purchased or to change the order (all or part of it), without the obligation to inform the reason why he wants the product returned or changed, within fourteen (14) calendar days from the date received them and, in fact, when there are many products in the same order from the delivery of the last, while when there is an obligation to deliver products at regular intervals from the delivery of the first.

If the return is not made within the above deadline of 14 days, then mikavouli.gr may not accept it.

In case of a refund request, the refund is made at the expense of the customer-sender. The iban, the bank and the name of the beneficiary must be filled in on the return slip. Only the value of the products is returned within 10 working days and not the value of cash on delivery and shipping costs

Product exchanges and returns are accepted under the following conditions:

The product must not be worn – used beyond the test.

The tabs (if any) of the manufacturer, as well as the labels of the products have not been removed or damaged.

All product accessories, such as the box, any accompanying manuals and proof of purchase are sent back with the product.

If the product is accompanied by a gift, this should also be returned.

The packaging of the shipment should be secure, so as to avoid any damage during transport. Return with damaged original packaging due to negligence of the customer / sender or adhesive tape on the box or notes with pen / marker, will not be accepted!

In case someone wants to cancel their order it must be done within 24 hours from the time of their order.